Kategori: AI Chatbot News

Top 5 Insurance Chatbot Examples: Most Valuable Use Cases Magazine and the founder of ProsperBull, a financial literacy program taught in U.S. high schools. With WP-Chatbot, conversation history stays in a user’s Facebook inbox, reducing the need for a separate CRM. Through the business page on Facebook, team members can access conversations and interact right…

Automated customer service: Full guide Hiver’s skill-based auto-assignment feature helps support teams automatically assign incoming conversations to team members based on their expertise. You can send questions related to automated service alongside regular NPS or CSAT surveys or separately. What’s more important is to pay attention to feedback and do something about it. Most customers…